Clips becoming white on launching

Hello Pascal,

Since last v.1673 update, I’ve got a very annoying bug making Touchable Pro unusable.


As you notice in the embedded screenshot, each time I launch a clip it becomes white and stays like that. After a while, all my launched clips are white and I need to refresh manually the connection to have my clips colored again and so on. No need to say I cannot work. It’s stressful because touchable Pro is my main controller on 3 different devices:

  • iPad 6 ipadOS 14.4.2
  • iPhone XR iOS 14.4.2
  • iPad 1 mini iOS 9.3.5
    Same behaviour on every device. I’m running Live 11.0 on macos 10.13.6.
    I tried to install the latest script v1684 but unfortunately I can’t even test it because it froze Live 11 on launching. So I reinstalled v1673 hoping for help soon because I’ve got several live sets to perform in a museum in two weeks.
    Thank you for your help.
    Best
    Phil

Hi,

sorry, we fixed the issue in version 1.686. The clips will flash now again before starting.

Best

Pascal

Hi Pascal,
It’s great to hear you fixed that issue.
Is there any link to download mac v1.686?
Thank you very much.
Best
Phil

Hi,

the beta has just been released:

It includes some new features and we reworked parts of the Network Discovery, therefore we have to test it a couple of days until we will release it.

Also please make sure to install the latest server:

https://zerodebug.com/server/touchAblePro_1.687.dmg

Best

Pascal

Hi,

Thank you for inviting me to test the beta;
I tried to install v1.687 but unfortunately it’s impossible to test anything. Live 11 freezes on launching (Multi colored wheel keeps on turning…) and I have to quit Touchable Pro server to stop that. If I launch again Touchable, Live becomes very laggy and the wheel turns on again…
I tried to send you the Logfile via help menu, but I don’t know if you received it.

I tried to revert back to older server versions and the last stable and usable server version for me is 1.650. I hope it helps.
Thank you for your time and help.
Best
Phil