Hey,
i will close this thread. Please follow this one:
You both seem to have the same issue.
please check, if you have installed the correct USB driver, touchable won’t work with all itunes versions.
If they have been installed please open the comand line and check, if they have been inlcuded in the registry properly, by entering these commands.
reg query “HKLM\SOFTWARE\Apple Inc.\Apple Mobile Device Support” /v “Version”
reg query “HKLM\SOFTWARE\Apple Inc.\Apple Application Support” /v “Version”
reg query “HKLM\SOFTWARE\Apple Inc.\Bonjour” /v “Version”
Apple Mobile Device Support should be version 13.5.1.2
Apple Application Support should be version 8.5
Bonjour should be version 3.1.0.1v