Ipad8/Mac Issues - Touchable Pro app causes Ableton Live 9 crash

Hi

I purchased touchable pro for use with Ableton Live 9 - glad to report that the majority of the features work perfectly - (other than the lack of control of arrangement view, not advertised in marketing materials). I am, however, having a few family major issues which are preventing me using this app properly in a studio setting:

Mac OS 10.15.6 - MacBook Pro (13-inch, Mid 2012) - 2.5 GHz Dual-Core Intel Core i5 - 16GB RAM
Ipad 8th gen
Ableton Live 9.7.7 Suite
In the app - v.1632 SRV and v.1632 CS

(there are two server options in the app with identical names one with my IP and one with a long code containing semi colons)

The issues occur in a few specific instances:

  • when I try to use the app on the iPad to load samples - after dragging and dropping Ableton Live on my Mac crashes and needs to restart;
  • when I try to save or export a track in Ableton Live 9 with the Touchable Pro server app running (whether the iPad is on or not) live 9 crashes

Grateful for a fix - these two instances render the app generally unusable - but the features that do work are really really great and I’m very keen to be able to use it!

Thanks

Hi,

unfortunately Live is not running with the latest OSX releases. Could you upload a live log file, maybe we can find the source of the issue.

Mac OS X
/Users/[username]/Library/Preferences/Ableton/Live x.x.x/Log.txt

best