Server disappears/won't run on Windows 10

I upgraded to Touchable Pro last week and everything was working fine. I went to my windows 10 laptop yesterday and launched the server as normal - latest version downloaded last week from the website. The server icon appears in the bottom right corner of my screen as normal but then disappears as soon as I put my cursor over it to open it to check connections etc. It is not running in task manager either. I have restarted the laptop several times and also uninstalled and reinstalled the server several times - I am using the server + usb version as I connect via usb. At the moment I have paid for an app that I cannot use due to this issue. Anyone got any ideas?

Hi,

sorry for the inconvenience. Could you please upload a log file. You will find it in touchAbles install directory. it is named .log.

The crash may be related to a missing library that was incorrectly detected in your registry. Could you have activated iTunes autoupdate?

Please make sure, to install this version of itunes only:

https://zerodebug.com/server/iTunes64Setup.exe