Hello.
All of My templates became default (blank) suddenly.
I made it for my live set and it’s hard to make it again.
Is there any way to fix it?
I use iOS version.
Thank you.
Hi,
sorry for the inconvenience. Could you export them via iCloud and send them to our helpdesk:
Best
Pascal
Hello Pascal. sorry for late reply.
I bought new iPad and gave old one to my step son so i don’t have the data anymore…
Did you fix this problems?
I saw that other users are having same issues.
Is it safe to make templates at this moment?
Thank you so much.
Hi,
we found a critical bug that will be fixed within the next update. In the current version, touchAble may overwrite the current template, if a former assigned parameter is not available in the Live set anymore.
Sorry for the inconvenience. We will upload and release the fix asap.
best
This has been fixed in v. 428
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