touchable server not starting

It looks like a Windows problem on my system. On my laptop, it works fine.

23/11/2019 15:16 Application Error Faulting application name: touchAbleServer.exe, version: 1.0.10.1416, time stamp: 0x5c757bee Faulting module name: KERNELBASE.dll, version: 10.0.18362.476, time stamp: 0x83c3d83a Exception code: 0xe0434352 Fault offset: 0x000000000003a839 Faulting process id: 0x2d14 Faulting application start time: 0x01d5a211094040a6 Faulting application path: C:\Program Files\Zerodebug\touchAble\touchAbleServer.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 2e41f7cf-b700-4636-88eb-bc1d7508551d Faulting package full name: Faulting package-relative application ID:

Hi,

could you please try to install the latest vc_redist?

https://aka.ms/vs/16/release/vc_redist.x64.exe

Best

Pascal

Hi Pascal

I had done that already. I removed and reinstalled evrything. I’m afraid the problem in in my Windows. On my laptop it works fine.

Greet Johan

Hi,

is there any chance you have installed an old version of rpt midi? if so please uninstall it and reinstall the latest version:

https://www.tobias-erichsen.de/software/rtpmidi.html

Could you please also make sure to install the latest itunes, not the one from the microsoft store:

https://www.apple.com/itunes/download/win64

The server application has the following 3rd party framework dependencies, that must be installed before installing the server:

itunes (iTunesMobileDevice)
rptmidi (teVirtualMIDI64)
net framework
vc_redist

One of those must cause the crash.

Best

Pascal

Hi

I have done that. I have send you a CrachDump.