Unable to connect to PC via USB

Hi,

I’m trying to connect touchAble with Ableton using my iPad and connecting it directly to my PC via USB but the touchAble server says there are no USB devices available.

I have no problems at all using the wifi but I would like to try the USB connection and see if I get a better response in order to avoid some major latencies that occur when I use the wifi connection.

I am using an iPad Pro connected directly to my windows 10 PC, no hub, just a USB cable (USB 3.0 by the way), and I have tried all possible options: opening iTunes, rtpMIDI, touchAble server and of course Ableton Live and also tried opening only rtpMIDI and touchAble server as well as only the touchAble server. None of it seems to give me a working connection via USB.

Am I missing something here? Or are there any incompatibilities I don’t know of with this setup?

1 Like

Hey,

sorry for the long wait. Have you installed the iTunes version recommended on our homepage?

https://www.apple.com/itunes/download/win64

This is the only version working.

Best

Pascal

Yep, it worked for me.
cheers,