Loading Issue

I’ll start out by saying the team for touchable is so far amazing at responding and rectifying issues I’ve had hitherto.

Issue right now is with audio tracks. Any time I try to open a session that has even one track with one audio file, Touchable just sits on loading (the white circle keeps rotating in “connection Status”).

Hey Kbru,
did you install 416f by chance?
we had to take it down because there was an error with the script - if yes please download v. 417 and install the script again - after a restart of live the set should load again.
If that was not the issue please let me know :slight_smile:

Hi Christian :smiley: where do we find the v.417 download?

v.417 did the trick! Thanks!!!

Hi peepz I am trying to find this v.417 download any can share this please

It’s on the main webpage… https://zerodebug.com/touchablepro

says v.416 on website not v.417 if you look up there is also a different version v.415

for mac V417
https://zerodebug.com/touchable/mac-setup

ok so mac go an update but not windows

Yes… Perhaps, because, this specific issue is on mac ? Cause i don’t have this issue on my pc. you do ?

Hi, Windows user here, audio files are not showing, keeps saying loading file but I eventually give up, do they have to be of a certain length? Is everyone else having this issue, thanks

Yes, which windows are you running? I also facing the same issues with andriod, ipad.

does it look like this?
image

Kbru talked about another issue, that i don’t have.

I think your issue is covered on another topic.

Sorry for late response @stashe, and thank you, yes this is what it looks like